1.1) We agree to deliver only the orders placed through the online site. When an article is not in stock any more, a small red square appears at side on the of the stock status.
1.2) If you wish to receive your order partially, we are at your disposal to carry out several sendings. The additional carriage costs generated by partial deliveries are the responsibility of the customer.
Frequently Asked Questions (FAQ) 2) What is our method of forwarding and delivery?
HotStyles-Lingerie uses only the Postal service to send all the orders.
Here our mode of forwarding: Colissimo : 48h to receive your goods.
3. Where do we send and deliver us? We deliver in the whole world
4. Which are our Tax of forwarding and Deliveries? The delivery and forwarding costs are based on the total amount of the bought products.
Frais d'expédition
Montant commande
Tarif
jusqu'à CHF 50.-
29.-
jusqu'à CHF 100.-
14.90
jusqu'à CHF 150.-
11.90
jusqu'à CHF 199.-
9.90
Dès CHF 200.-
gratuit
5. What is the Total Time of delivery for my order?
It is composed of two part.
1. The processing time of your order, it oscillates between 1-2 days
2. The time for delivery, according to the means which you will have chosen.
80% of the orders leave the same day that you placed the order on the site.
6) RETURN (S) OF PRODUCT (S)
6.1) To carry out the Return of Product (S): - Address to us an email at info@hotstyles-lingerie.com by specifying the number of the order. - Indicate to it (S) reason (S) for the return of the products (S) so that we can contact you with the maximum of information.
6.2) You will be contacted by email with the address which you indicated at the time of the opening of your account.
6.3) No return will be accepted if it were not the subject of a prior approval of HotStyles-Lingerie